Banking Advice Guide

 

The BANKING ADVICE GUIDE for Small Businesses

BASED ON 15 YEARS EXPERIENCE HELPING UK BUSINESSES

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BANKING ADVICE GUIDE
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Module Name Date available

1

Introduction

Now

2

Banking Relationship

Now

3

Banking Marketplace and Bank Negotiations

Now

4

Borrowings, facilities, security, interest rates and charges

Now

5

Problems operating within your facilities, facility excesses and charges

Now

6

Invoice Discounting and Factoring

TBA

7

Making Credit Balances Work Hard

TBA

8

Client accounts, Practice Accounts and volume CHAPS

TBA

9

Offset Arrangements, Pros and Cons, Savings and Charges

TBA

10

UK Domestic Transaction charges

Now

11

Electronic Banking – charges and transaction charges

Now

12

International Transaction charges

TBA

13

Foreign Exchange

TBA

14

Credit and Debit card Merchant charges

TBA

15

Interest Calculation errors, charging errors and refunds

TBA

16

Business Start Up

TBA

If this looks a daunting list and you feel that you will be bombarded with bank theory and never cope with it, you will find that you only need some of the modules and not others.  

You will also be pleased to know that information has been kept to a minimum need to know basis and is entirely practical and to the point. The modules are easy to read and those parts that you want to remember are simple to highlight.  We also like to think that you will be pleasantly surprised that banking is not such a dry subject after all and that you feel excited and empowered by the possibilities raised by our advice.

We have endeavoured to write this advice on the “golden nugget” principle – the advice is small in quantity but is all of high value.

Once you have checked out the module contents and decided what you need, have a look at our packages to see if there is one that meets your requirements.  Packages work out at a discount of around 33%.

Keep up-to-date with our
low cost quarterly update service

which will feedback more users’ experiences and current market target tariffs as these improve with increased market knowledge and effective negotiations nationwide by other small businesses just like you.

Module Name (Click on heading to view module page and buy)

1

Introduction


This is a free introductory module which is provided with all the banking modules and packages to give you some background on how they came about and how best to use them, plus a guide on how to evaluate the worth of your banking package prior to negotiating a better deal with your bank.

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2

Banking Relationship


This is an essential module which features in all of our advice packages.

The purpose of this module is to help you develop a strong and mutually respectful relationship with your bank.

Your banking relationship is fundamental to the success of your business and knowing how it works and being able to nurture and control it is essential.

This module will help you get the best service levels and also introduce you to the duplicity of bank manager “speak” and how to interpret it to your benefit.

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3

Banking Marketplace and Bank Negotiations


If you are new to business banking or new to UK business banking, this module will help you understand the players and the basic mechanisms.

Even if you are an experienced businessman / businesswoman you may not be confident in your knowledge of the banking market and the negotiation ploys of bankers and how to counter them.

Banking negotiations are an art, not a science, and therefore skills need to be developed and knowledge gained. This module provides essential confidence and provides a sound basis and methodology for a successful bank negotiation.

This module is included in all our advice packages.

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4

Borrowings, facilities, security, interest rates and charges


As the title implies this module covers all aspects of borrowing from type of borrowing and its source to the terms of borrowing ,interest rates and charges and also security. It deals with all the fundamental issues of borrowing and explores the potential sources and when and if you should use them.

It tells you what rates you should be paying and how to counter rate increases that your bank is trying to apply as well as how to reduce current rates that are high and uncompetitive.

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5

Problems operating within your facilities, facility excesses and charges


This module covers many different borrowing issues that may be causing problems and looks at the consequences and how to avoid them. It covers problems operating within your facilities, facility excesses and charges.

It is laid out as a series of questions (you may be asking) with answers. The questions escalate in degree as problems get more serious and need more corrective action.

We recommend that this module is read and used in conjunction with module 4, so you are clear how you ought to be running a borrowing facility and what the bank is looking for from a well run business with borrowing facilities operating as they should be.

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6

Invoice Discounting and Factoring


Many banks are telling businesses that they cannot have overdraft facilities and must either factor or invoice discount to receive funding for working capital – stock and accounts receivable.

Invoice discounting and factoring have always been a law unto themselves and it is important that you understand the differences from normal bank borrowing.

This module covers whether this form of finance is right for you, the pro and cons of using it, as well as all the different charges and the levels at which they ought to be set to be competitive.

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7

Making Credit Balances Work Hard


Most businesses have credit balances sitting on their current account at some time and want these to earn as much as possible. Banks do not make this easy. This module will tell you what the banks can do to make earning the best rates of interest straightforward and automatic as well as how to shop around and make safe but rewarding deposits at other banks.

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8

Client accounts, Practice Accounts and volume CHAPS


This module is aimed at Solicitors and other professional practices that hold client funds. It deals with the practice’s own credit funds as well as undesignated and designated client funds and the various ways these can be controlled and returns optimised to the benefit of practices in a manner approved by relevant governing bodies. It deals specifically with achieving the best market rates.

For Solicitors it also looks at the volume CHAPS market and pricing and what they should be paying.

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9

Offset Arrangements, Pros and Cons, Savings and Charges


Many businesses have credit funds as well as borrowings or loans. This module explores the use of credit funds for offsetting borrowings and the terms on which this can be achieved. It also takes a hard look at the benefits that can be achieved to ensure they are both real and sustainable – often they are not.

The module also looks at the use of credit funds to achieve free banking and whether this is actually beneficial to you or not.

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10

UK Domestic Transaction Charges


This module deals with every day charges for transactions within the UK. It goes through all the different charging methods, explores “free” banking, details the standard tariffs of all the main banks and sets out the tariffs that businesses should be looking to achieve and why. It also helps you work out if you have been overcharged in the past and what to do about it.

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11

Electronic Banking – charges and transaction charges


Most business banks tend to have a free internet banking service and a more fully functioned version that has to be paid for (usually!). This module tells you about them all and what is on offer. It also covers the payment facilities available with each package and the prices you should be paying for service and transactions alike.

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12

International transaction charges


Traditionally international trade has been a lucrative area for banks. This module mainly deals with international payments by electronic funds transfer or by cheque. It touches on other methods of international trade payments and when you should use them. As with all our modules it looks at the prices you should be paying for cross border payments and receipts, as well as new developments in the cross border and Euro markets where “cross border” is slowly becoming “domestic”.

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13

Foreign exchange


This module deals with the practical aspects and costs of foreign exchange, buying and selling spot and forward and the different tools available to limit currency exchange risk and exposure. It also looks at whether you should use your own bank or a specialist for foreign exchange.


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14

Credit and Debit card Merchant charges


Increasingly becoming the mainstay of the retail market, credit and debit cards and the recently arrived business and commercial cards still have an element of take it or leave it pricing. This module will help you get inside this pricing and the underlying Interchange fees that rule it so that you can use market information and competitive pressure to achieve the most competitive rates for your business.

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15

Interest Calculation errors, charging errors and refunds


In the past there have been software products on the market that helped you check your bank interest to make sure that you were being correctly charged but they faded from use because businesses lacked knowledge and confidence in their proper use.

This module will help you assess whether you have a problem and how to deal with it. It will also advise you on how banks react to you challenging them and making a claim as well as the additional interest you can claim to cover the time between the error and repayment. The module also looks at charges and sources of reclaimable overcharges as opposed to paying higher charges than necessary which are often not reclaimable. It also goes through the sources of help available on-line and from companies specialising in making such reclaims.

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16

Business Start Up


Essential tips for you if you are just about to start a business and need to open your first business bank account.

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